An online manager to keep complete control in your own hands

With the Bistroo Manager app you can adjust everything in your webshop in just a few seconds. Process every order effortlessly and always be the chef of your online restaurant.

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Bistroo manager merchant application
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Real-time control over your online store

Maintain the perfect customer experience. Adjust all your settings in real time via the Bistroo Manager. Accessible on all your devices, from any location.

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Perfect delivery settings

Fine-tune your delivery areas to match your daily capacity and draw your desired zones precisely on Google Maps. With the ability to customize your terms per delivery area.

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Easily adjust your menu and settings.

Update your restaurant's menu and settings from any location. Access from any device, at any time, and easily change products, prices, inventory, discounts, promotions and delivery areas.

Integrations.

Connect your favorite POS system or external tools.

Manage multiple locations.

Easily manage multiple locations, if applicable to your business.

Track your payments.

Or process refunds. The average refund rate is only 0.2%.

Reporting & Analytics.

Analyze your online performance with basic and advanced reporting options.

Insights & Reporting

Advanced insights and reports are available via the Manager app. Adjust your settings based on data-driven decisions and suggestions from the Manager.

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Dashboard

Streamline your processes

Save valuable time and manual work, without ever being caught off guard by too many orders or unexpected online traffic! Easily adjust your peak-time volume and estimated delivery times with a single tap. Stay in control at all times.

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Open your shop today. It's free!

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Frequently asked questions

All about theBistroo Manager

Can't find your question? Contact our support team.

What is the Bistroo Manager app?

The Bistroo Manager is the central management tool for your online restaurant. Use it to update your menu, manage orders, configure delivery areas, view reports and keep track of everything — from any device.

Which devices does the Manager app work on?

The Manager app works on smartphone, tablet and desktop via the browser. You have access everywhere as long as you have an internet connection — handy even when you are away from the restaurant.

How do I update my menu via the Manager?

Go to the menu section in the Manager, select a product or category and update the price, description, photo or availability. The change goes live immediately on your webshop, kiosk and QR shop.

Can I manage multiple locations from one account?

Yes. Via the Manager you manage multiple venues from a single dashboard. Per location you configure separate menus, opening hours and delivery areas.

How do I set up delivery areas and costs?

Draw your delivery areas precisely on Google Maps in the Manager. Per zone you set delivery costs, minimum order amounts and availability. Changes take effect immediately.

How do I view my revenue reports?

In the Manager, under Reporting, you find an overview of revenue by day, week or month. You can see your best-selling products, average order values and trends that help you make smarter decisions.

Can I adjust opening hours in real time?

Yes. Close your shop with one click for an unexpected day off, temporarily adjust your peak times or open extra time slots on busy days. Everything instantly, without involving Bistroo.

How do I process refunds via the Manager?

Go to the relevant order in the orders overview and select Refund. The amount is immediately returned to the customer's payment account. The average refund rate for Bistroo customers is just 0.2%.

Are there push notifications for new orders?

Yes. The Manager app sends an immediate push notification for every new order. So you never miss an order, even when you are away from the screen.

What does the Bistroo Manager cost?

The Manager app is included in every Bistroo package, including the free plan. You always have full control over your restaurant at no extra cost.