Social & marketing

Bistroo × Facebook

Add a direct order button to your Facebook page. Customers order without leaving the app, you manage everything in Bistroo.

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What does the Facebook integration do?

Facebook has more than 11 million active users in the Netherlands. Via the Bistroo × Facebook connection you add a prominent "Order" button to your Facebook business page. Visitors click the button and land directly on your Bistroo webshop — no detours through another ordering service.

All orders arrive centrally in your Bistroo dashboard, alongside orders via your own webshop and other channels. So you always have a complete overview and never have to track anything twice.

What does the connection deliver?

Order button visible to all your Facebook followers
Customers order without leaving Facebook
All orders centrally in your Bistroo dashboard
Opening hours synchronized with your Facebook page
No volume-fee to Meta or intermediaries

Facebook at a glance

Order buttonBusiness pageMore reachFan pageFollowersOrganic reachMeta BusinessCTA buttonCommunityEngagementDirect order flowSocial networkAd11M users NLMessenger

Benefits

Why connect Bistroo to Facebook?

Powerful features that work together seamlessly to streamline your restaurant operations

Reach millions of users

Facebook is the largest social network. An order button on your page directly reaches your current followers and new customers.

Order without leaving the app

Customers don't need to leave Facebook. Fewer steps to the order means fewer drop-offs and more completed orders.

No volume-fee

Orders come in via your own Bistroo webshop. Meta receives no volume-fee, you keep the full margin.

Central overview

Facebook orders appear in the same Bistroo dashboard as all other orders. No separate system, no extra screens.

Custom retargeting

Customers who order via Facebook can be targeted in Meta Ads. Reach previous customers again with a targeted offer and increase repeat orders.

Social proof at every visit

Facebook reviews and likes are visible next to your order button. More proof = more trust = more orders.

Set up in 5 steps

How to connect Facebook to Bistroo

Make sure you have admin rights on your Facebook business page.

Go to Bistroo Merchant Portal → Integrations → Facebook.

Click "Connect with Facebook" and log in with your Facebook account.

Select the correct page and grant the required permissions to Bistroo.

Customize the order button text as desired and activate the connection.

Frequently asked questions

Do I need a Facebook business page?

Yes, a Facebook business page (also called a "Facebook Page") is required. A personal profile will not work. If you do not yet have a business page, you can create one for free at facebook.com/pages/create.

Can customers also order via Facebook Messenger?

The direct order button leads to your Bistroo webshop. Orders via Messenger are not included as standard. Contact our support team for additional Messenger integration options.

How do Facebook orders appear in my dashboard?

Orders via Facebook are tagged with "Facebook" as the source in your Bistroo dashboard. This way you can see exactly which channel generates which revenue.

Are my opening hours synchronized?

Yes. Bistroo automatically synchronizes your opening hours and delivery/pickup windows with your Facebook page. Customers always see the current times.

What if I change my Facebook password?

If you change your password or security settings, the connection may be broken. Simply log in again via Bistroo Merchant Portal → Integrations → Facebook to restore the connection.